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ISQua Update
 
Peter Carter, ISQua CEO
Peter Carter, ISQua CEO
La Liberté d’Imaginer: La Nécessité d’Agir

This will be my final report to you as CEO. April 30 is my last day on the job with my successor, Peter Lachman, commencing duties on May 01.

I hope you will indulge me therefore if I go on a bit this time!

I will offer you data and comments on our various programmes and key areas of management such as Finances, Education, International Accreditation Programme, Developing Countries, Membership, Events, Person Centered Care, Innovations and the Journal. This will illustrate the exceptional growth and diversification of our organisation over recent years.

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Cliff Hughes, ISQua President
Cliff Hughes, ISQua President
President's Report

‘"The time has come," the Walrus said, “to talk of many things: of shoes and ships and sealing wax, of cabbages and kings, and why the sea is boiling hot, and whether pigs have wings." The Walrus and The Carpenter, Lewis Carroll

It’s hard to imagine that Peter Carter will think of anything but ISQua, he’s that sort of a man, isn’t he? But he has come to a new phase in his life and we all wish him well as he returns to Australia and his family and friends on the other side of the globe.

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Triona Fortune & Roisin Boland
Triona Fortune & Roisin Boland
Roisin Boland ISQua CEO 2008 – 2013

Since the last bulletin, unfortunately ISQua and myself personally, are mourning the loss of a wonderful colleague and a very dear friend.

Roisin Boland died on the 7th of March, a few weeks before her 55th birthday. She was instrumental in bringing ISQua to Ireland and created a solid framework to support the successes we witness today. 

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Farewell to Peter

As the end of April approaches and May begins, we say farewell to Peter Carter as CEO of ISQua. Peter first joined us on a temporary basis back in 2008, returning for two years in 2012 and liked us so much he stayed until 2016. We could never understand why he gave up sunny Byron Bay for an overcast Dublin but Yeats, Casey, Wilde and Behan may have had something to do with it. 

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ISQua Programme Updates
Conference
 

Take a look at ISQua's detailed programme for Tokyo 2016 (#ISQua2016)

We have world renowned Plenary Speakers and over 60 Invited Speakers covering all areas of Quality & Safety in Health Care

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Accreditation
 
The Accreditation Council held their first face-to-face meeting of 2016 in Dublin on the 1st and 2nd of March last. There were a number of new faces at the meeting as there have been some changes in organisational representatives on the Council.
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Membership
 
Welcome to all renewing and new Members who have joined for 2016.   We are delighted to report that we have seen an increase in numbers compared to the same time in 2015.
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Education
 
The number of Fellowship Programme participants is now 395, representing 63 countries around the globe. There has been a 9.7% increase in numbers since the last edition of the Bulletin and we are moving steadily towards reaching our 2016 target of 400 Fellowship Programme participants by the end of the year.
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ISQua Staff
New Staff Member - Caroline Usher
 
Caroline Usher
Caroline Usher

Caroline will be working at our Education Administrator and PA to the CEO and President. Caroline joins ISQua having most recently worked in digital marketing. She holds a first class honours degree in International Commerce and French from University College Dublin, and a Master of International Business with distinction from the Grenoble Graduate School of Business. A fluent French speaker, Caroline also spent six years working with high net worth clients in private banking in Geneva and Dublin. 

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New Staff Member - Eleanor Keegan
 
Eleanor Keegan
Eleanor Keegan

Eleanor has recently joined the ISQua team, replacing Andrea Dunne as Events Administrator. Eleanor has previous experience working for various charities such as Focus Ireland and the Irish Red Cross for four years. She has extensive experience organising and assisting in the organisation of events on a national scale and also has a FETAC qualification in Event Management. She will be assisting Eadin with organising our annual and regional conferences. 

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Governance
ISQua Board Retreat February/March 2016
 

The ISQua Board met in Dublin on 29th February & 1st March 2016 to review the strategic direction of the organisation.  A number of areas were discussed including the following six strategic priorities:

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Live Regional Events
25th International Forum, OES & 1st Latin American Forum, ISQua
 
OES, Organization for Excellence in Health in collaboration with ISQua are hosting a Latin American Forum in Cartagena de Indias, Colombia. OES are celebrating 25 years since they started their Hospital Management Center activities, with the mission of supporting the management and quality in the sector. 
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ISQua Activities
Emerging Leaders Programme
 

Launched in 2014, ISQua's Emerging Leaders Programme offers future health care quality and safety leaders from developing countries a unique opportunity to increase their professional network, learn from experts in their field and make a difference.

 

Each year, ISQua selects one Emerging Leader to participate in the Programme.  A tailored agenda is designed, with input from the participant, from ISQua and from selected ISQua partners to ensure the participant gains maximum exposure to new innovations and experts in his/her areas of interest.  

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Global Leader Lecture with Prof Rene Amalberti
 
Our next Global Leader Lecture will be held as part of ISQua's 1st Latin American Forum, in collaboration with OES (Organization for Excellence in Health) in Cartagena de Indias, Colombia. 

Rene will be speaking on "Patient Safety as a moving target: Implications for improvement strategies" on Wednesday, 18th May at 14:45 COT (20:45 BST / 15:45 EDT). Watch the below video for a sneak preview of his talk...
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IAP Awards presented to Turkish Ministry of Health
 

For the 3rd year ISQua was pleased to be able to attend and present at the 6th International Performance and Quality in Health Care Congress of the Turkish Ministry of Health.

The conference was held March 1 and 4, 2016 in Antalya, with the theme of 'Quality, Technology and Cooperation in Clinical Processes'.

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GS1 healthcare partners with ISQua to enhance patient safety in hospitals
 

ISQua and GS1 have signed a Memorandum of Understanding (MoU) to promote and enhance quality of care and patient safety on a global scale. 

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ISQua Experts
 
In order to resource our initiatives, and to better resource our long standing activities, ISQua has organised, formalised and expanded our existing ad hoc network of contributors by creating a resource bank of highly skilled and well informed leaders to be named ‘ISQua Experts’.
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News from our Members
New CEO appointed for COHSASA
 
Ms Jacqui Stewart, COHSASA CEO
Ms Jacqui Stewart, COHSASA CEO

Ms Jacqui Stewart has been appointed as Chief Executive Officer of the Council for Health Service Accreditation of Southern Africa (COHSASA) from today (April 1, 2016) having held the position as Interim CEO since the retirement of founder and former CEO Professor Stuart Whittaker last year.

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Layman Summaries of Published IJQHC Articles
A randomized, controlled trial of team-based competition to increase learner participation in quality-improvement education.
Volume 28 Issue 2 of International Journal for Quality in Health Care - IJQHC.
byCharles D. Scales Jr, Tannaz Moin, Arlene Fink, Sandra H. Berry, Nasim Afsar-Manesh, Carol M. Mangione, B. Price Kerfoot
 

Medical educators face an important mandate to educate future physicians and health care providers about how to improve the quality and safety of patient care.  This task is challenged by a number of barriers in the clinical learning environment, such as competing time demands, a shortage of knowledgeable faculty, and distribution of learners across multiple clinical sites.

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Nurse staffing and the work environment linked to readmissions among older adults following elective total hip and knee replacement
Volume 28 Issue 2 of International Journal for Quality in Health Care - IJQHC.
byKaren B. Lasater, Matthew D. McHugh
 

A new study from the University of Pennsylvania School of Nursing’s Center for Health Outcomes and Policy Research (CHOPR) shows that patients, who undergo elective hip and knee surgery in hospitals with inadequate nurse staffing and poor nurse work environments, are more likely to require re-hospitalization. The cross-sectional study analyzed data of more than 112,000 Medicare patients in nearly 500 US hospitals and points to hospital nurses as a likely answer to the need for reducing postoperative readmissions.

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Articles of Interest from Around the World
Hand Hygiene Day - 5th May
 

Hand hygiene day on 5 May is fast approaching. This year the focus is hand hygiene in surgical services, through the continuum of care, from surgical wards to operating theatres, to outpatient surgical services; with the theme - “See Your Hands – hand hygiene supports safe surgical care - Practice hand hygiene for surgical patients from admission to discharge”

 

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Recently Published
National Guidelines for On-Screen Display of Clinical Medicines Information
byAustralian Commission on Safety and Quality in Health Care
 
Medication errors remain the second most common type of healthcare incident reported in Australian hospitals and can result in serious adverse events. Similarly, medication errors in community settings can contribute to patient harm and hospital admissions. 

Unclear, incomplete or confusing presentation of medicines information can increase the opportunity for health practitioners to make errors and cause patient harm. Some of these errors can be serious (i.e. likely to lead to permanent reduction in body functioning, increased length of stay, a surgical intervention or death).
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World Health Day 2016: WHO calls for global action to halt rise in and improve care for people with diabetes
First WHO Global report on diabetes
 
The number of people living with diabetes has almost quadrupled since 1980 to 422 million adults, with most living in developing countries. Factors driving this dramatic rise include overweight and obesity, the World Health Organization (WHO) announced ahead of World Health Day.

WHO marked its annual World Health Day (7 April), which celebrates the Organization’s founding in 1948, by issuing a call for action on diabetes. In its first Global report on diabetes, WHO highlights the need to step up prevention and treatment of the disease.
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Patient Safety 2030
NIHR Patient Safety Translational Research Centre at Imperial College London and Imperial College Healthcare NHS Trust
byAngela Yu, Kelsey Flott, Natasha Chainani, Gianluca Fontana, Ara Darzi
 
“First do no harm.” This principle remains central to the provision of high-quality healthcare. The mission to make care safer unites professionals and patients alike, and safety is a key component of any quality initiative. Yet there are still too many avoidable errors.

The global patient safety movement was first spurred by the Institute of Medicine’s landmark report, To Err is Human. Nearly two decades later, while progress has been made, harm to patients remains an everyday reality in health systems all over the world.
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Forthcoming Events
International Hospital Federation (IHF) World Hospital Congress
31 October – 3 November 2016 (1-3 November, International Congress) in Durban, South Africa
 
The World Hospital Congress of the International Hospital Federation (IHF) is a unique global forum that brings together key drivers of national and international policy, management, financial trends and solutions in healthcare management and service delivery. Through this forum multidisciplinary exchange of knowledge, expertise and experiences are facilitated, together with dialogue on best practices in leadership in hospital and healthcare management and delivery of services.
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3rd Connected Health Asia 2016 / 3rd Annual Healthcare Facilities Asia / 10th Annual Health Insurance Asia 2016
Grand Copthorne Waterfront Hotel, Singapore - 24-27 May 2016
 
These three Conferences will be held on the same dates and are hosted by the Asian Society for Quality in Health Care (ASQua). Each will offer new and interesting information for each of the disciplines. 
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