ISQua Update
 
Peter Carter, ISQua CEO
Peter Carter, ISQua CEO
CEO's Report

Let me pay tribute to the hundreds of people who enable ISQua to fulfil its mission of:

‘Inspiring, promoting and supporting continuous improvement in the quality and safety of healthcare worldwide’.

And, obviously with a salaries budget of less than three quarters of a million euro most of these people are not paid to help us succeed in this quest.

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Peter Woodruff AM FRACS
Peter Woodruff AM FRACS
Peter Woodruff AM FRACS

Sadly, former ISQua Board member Peter Woodruff passed away on January 31, 2014 after a long illness.

Just ten days before he died, President elect and long-time friend, Cliff Hughes visited Peter. After that visit, and before Peter died, Cliff wrote the following note.

Dr Peter Woodruff, AM is one of those very special people you can’t help but admire.  An eminent vascular surgeon in Brisbane, Australia, he has been an active participant in systems development and improvement for many years across an incredible range of activities. 

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Triona Fortune, Deputy CEO
Triona Fortune, Deputy CEO
Deputy CEO's Report

The IAP continues to grow both internally and externally. Internally, we recently advertised for a Head of International Accreditation and Regulation and externally we continue to expand into new countries, Indonesia being the latest. None of this expansion would have been possible without our ISQua surveyor workforce. I use the term workforce very loosely as none receive any financial reward. Thank you, to the 62 women and men who keep the IAP afloat.  

As a small acknowledgement, the ISQua Board would like to offer all surveyors who have completed their first three surveys a complimentary ISQua Membership for 2014. 

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ISQua Activities
Conference 2014
31st International Conference, Rio de Janeiro, Brazil 5th to 8th October 2014
by Eadin Murphy & Andrea Dunne
 
We are pleased to announce that our call for papers closed today with over 1,000 submissions from 58 countries.  This is an excellent result and reflects the continued interest from such a diverse group.  It promises to be one of the highlight events for 2014.
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Membership
by Deirdre Burke
 

Thank you to all of you that have renewed for 2014.  We are happy to report that at the time of writing that 140 Individuals and 57 Institutions have renewed membership.   We also have new members that have taken advantage of our new discounted rates for both students and retired persons.  

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International Accreditation Programme (IAP)
by Jan Mackereth-Hill & Sinead McArdle
 

2014 is shaping up to be another busy year for IAP, with 10 on-site surveys, 16 sets of standards and 4 surveyor training programmes. 2014 sees the introduction of the 4th Editions of the Principles and Standards. The first survey has already been undertaken and this also piloted the integration of the surveyor training programme. This service is available to organisations which have successfully been awarded accreditation for these awards previously.

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Education & Fellowship
by Jane Clare & Yulianna Susla
 

Spring is in the air at ISQua Education, and there is a busy year ahead for Fellowship Participants! Over the coming year there will be many new and exciting opportunities for learning and networking and we are pleased to announce a new schedule of webinars and other activities for 2014.

We look forward to continuing to work with all of the Participants currently enrolled in the Fellowship Programme, and for prospective Participants, please take some time to read through our material. 

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Invited Articles
A Closer Look at one of our Members...
 

The Australian Healthcare and Hospitals Association (AHHA) values the opportunity to engage with international partners to learn about, understand, share and promote best practice in healthcare safety and quality issues.

With a first-rate health system and one of the longest life expectancies in the world, Australians have much to be proud of the achievements of their hospitals and healthcare providers.  Built on a mix of public and private services, there has been significant focus in recent years on innovation, safety and quality, and ensuring a productive, high performing and financially sustainable sector.  

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Case Study Excerpt: High Reliability in Healthcare- My Personal Failure
by Daniel L. Cohen MD, FRCPCH, FAAP, International Medical Director, Datix Ltd (UK) and Datix Inc (USA)
 
Daniel L. Cohen MD
Daniel L. Cohen MD

As a sample of what our Education Programme offers, we have included a short excerpt of a case study recently provided by Daniel Cohen, ISQua Expert. Case studies form an integral part of the Fellowship Programme, and are an excellent way for Participants to bring learning from different scenarios into their own practise. We regularly invite ISQua Experts and other world leaders in healthcare quality and safety to share their experiences through the publication of case studies. 

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The Patient Voice – a Key Catalyst for Change
How do we define the role of the patient in patient safety
by Denice Klavano
 

Patients and families have a key role in patient safety and system innovation.  We need patients and families to share their perspectives, share their experiences and provide insight into what change and improvement might look like.  Patients and families are the teachers we need, the experience we seek and the champions of effective change. Our patients are what will make the medication work by giving the perspective of compliance, the surgery safe, by giving the perspective of what patients need to know and the agents of change by sharing their experiences.

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Between the Flags - Keeping Patients Safe
by Charles Pain, Clinical Excellence Commission (CEC)
 

In January 2010, the New South Wales public health system introduced a patient safety net system called Between the Flags (BTF), named after the iconic red and yellow flags which demarcate surf lifesaver-patrolled swimming areas on Australian beaches.

The system developed and introduced by the NSW Clinical Excellence Commission (CEC) has five elements, designed to keep patients safe, by helping our clinicians (the lifesavers) recognise and respond to deteriorating patients before it is too late. 
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Articles of Interest from Around the World
South Africa: Bar Set Higher for SA's Health Facilities
Originally published by SAnews.gov.za on 30/01/14
by Noluthando Mkhize

Health care facilities in the public and private sectors will have to put their best foot forward to ensure that they meet the expectations of the Office of Health Standards Compliance (OHSC) board.

Health Minister Aaron Motsoaledi on Wednesday inaugurated members of the board, with Professor Lizo Mazwai leading the pack as chairperson of the board.

Mazwai said he was honoured to be appointed as chair and admitted that there was a great task ahead of them.

“It cannot be business as usual. There are going to be changes. As we do this, we are preparing for the NHI [National Health Insurance]. I am certain that we will be able to do a good job.”

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Francis: One Year On
Originally published by http://www.theguardian.com/healthcare-network/2014/feb/06/progress-francis-report-one-year-on
by John Illingworth
Today marks a year since the publication of the Francis report. And on the face of it, much appears to have happened. The Care Quality Commission (CQC) has developed a new approach to regulation and inspection, NHS England has published clinical outcomes across ten new specialities, and a major new patient safety collaborative programme is well under development.

But in the same period we’ve also seen the police launch a formal inquiry into Colchester Hospital following reports that staff were bullied into changing cancer waiting time data, Monitor double the number of its interventions into NHS trusts and the chair of the CQC warn of a ‘dysfunctional’ rift between NHS managers and clinical staff which is putting the safety of patients at risk.
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African Partnerships for Patient Safety

“Only by working together can we address this public health issue, strengthen health systems and make the delivery of health care safe for every patient in Africa, every time.”

Dr Marie-Paule Kieny, Assistant Director-General – Health Systems and Innovation, WHO

African Partnerships for Patient Safety (APPS) is a WHO Patient Safety Programme building sustainable patient safety partnerships between hospitals in countries of the WHO African Region and hospitals in other regions.

APPS is concerned with advocating for patient safety as a precondition of health care in the African Region and catalyzing a range of actions that will strengthen health systems, assist in building local capacity and help reduce medical error and patient harm. The programme acts as a channel for patient safety improvements that can spread across countries, uniting patient safety efforts.

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The Architecture of Productive Learning Networks
by Lucila Carvalho & Peter Goodyear
 
The Architecture of Productive Learning Networks explores the characteristics of productive networked learning situations and, through a series of case studies, identifies some of the key qualities of successful designs. The case studies include networks from a variety of disciplinary and professional fields, including graphic design, chemistry, health care, library science, and teacher education. These learning networks have been implemented in a variety of settings: undergraduate courses in higher education, continuing professional development, and informal networks for creating and sharing knowledge on a particular topic. They are rich in reusable design ideas.
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