ISQua Update
 
Peter Carter, ISQua CEO
Peter Carter, ISQua CEO
Happy Anniversary

2015 is ISQua’s 30th Anniversary. Celebrations are planned, especially at our Doha Conference in October.

It is somewhat romantic to imagine a group of world leaders in healthcare gathered around a fountain in a square in Udine, Italy, in 1985 deciding the world would be better off if there were to be an organisation dedicated to the enhancement of global healthcare standards. This is the popular story told of ISQua’s creation. Such a gathering did indeed take place but the origins of ISQua are somewhat more complex than this.

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Triona Fortune, ISQua D/CEO
Triona Fortune, ISQua D/CEO
What would Ernest think?

Ernest Codman, has been attributed as the founder of the accreditation movement (American College of Surgeons Standardisation Programme, 1917). These were the first standards in healthcare:

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ISQua Members
ISQua's worldwide network connects members in over 50 countries. Please find below a list of all our Institutional and Individual Members and countries, current as of the 18th June 2015. Further registrations will be published later in the year.

Privacy restriction in many countries restrict the publication of contact details. Any member needing further details can contact Deirdre Burke with their request.
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ISQua Programme Updates
Conference
Doha, Qatar - 4th to 7th October 2015
 
Congratulations to the successful authors who were selected for either a presentation or a poster display. Of the 800 abstracts received we have selected 500 for poster display and an additional 200 as speakers. If you are one of the successful applicants, don’t forget to register by 28th June to secure your spot in the Programme.
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Accreditation
International Accreditation Programme (IAP)
 
Mid-year Accreditation Council Meeting

The Accreditation Council met in Chicago, USA in May for their regular mid-year meeting. Thanks go to Paul van Ostenberg and the Joint Commission International (JCI) for hosting this meeting.

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Membership
 

We are delighted to report we have seen an increase in Members this year compared to 2014.  We currently have 335 Members (266 Individuals and 69 Institutional) from 57 countries.

This edition of the Bulletin includes a list of 2015 Members as at 18th June 2015.

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Education
 

The number of Fellowship Programme participants has reached 216 with 51 countries being represented in the Programme. The five countries that continue to provide the highest number of enrolments are: Nigeria (16.5%), Ireland (11.8%), Australia (9.9%), Canada (6.1%) and Brazil (5.6%).

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ISQua's 30th Anniversary
30 Years On - ISQua Founders meet again in Udine!
 
ISQua Founders in Udine - May 2015
ISQua Founders in Udine - May 2015
On 29th and 30th May 2015, ten founding and early members of ISQua met again in Udine, Italy to discuss 'The Roots of the Future' and to show what they had learned about quality in healthcare since the first meeting in 1985.
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Forthcoming Online Events
Global Leader Lectures - Dr David Bates
 
ISQua's Global Leader Lectures continue in June with a session from Dr David Bates on Transforming the Safety of Healthcare with Health Information Technology. Dr Bates will be speaking as part of the Organization for Excellence in Health's (OES) 24th Annual Forum in Colombia on 25th June at 14:00 COT (20:00 IST/15:00 EDT).

This session will be live streamed and available from our website.
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ISQua Staff
New Staff Member - Nicola McCauley
 
Nicola McCauley
Nicola McCauley

Nicola McCauley has recently joined the ISQua team as an Accreditation Manager. Immediately before joining ISQua,  Nicola was working clinically as an Audiologist with the Health Service Executive. Nicola holds a BSc and MSc and recently completed a postgraduate course in Statistics.

She brings valuable external evaluation experience to ISQua from her role with the UK Medicines and Healthcare Products Regulatory Agency (MHRA). 

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New Staff Member - Orla Corcoran
 
Orla Corcoran
Orla Corcoran

Orla joins us as an Administrative Assistant. Orla has previously spent 8 years working for RS Radionics, a leading Electronic & Electrical components distributor for engineers.  She comes to us with an excellent knowledge in Customer Relationship Management.  She was part of a team that helped RS in the implementation of the SAP system, as a Key User and a Trainer.  Prior to joining Radionics, she has worked in the travel industry for a number of years as a travel consultant and also as a customer service agent. 

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ISQua Activities
Celebrations in Indonesia
 
In May 2015, Komite Akreditasi Rumah Sakit (KARS) of Indonesia invited an ISQua representative to join them in their celebrations to mark the fact that they achieved ISQua accreditation of their organisation and the opening of their new offices. Dr Lena Low (ACHS), ISQua Accreditation Council Member and the Lead surveyor on the survey, attended the ceremony on 11th May 2015, on behalf of ISQua and gave a speech focusing on the highlights from the survey, lessons learnt from other accredited agencies and moving forward. A copy of Lena's speech can be found below:
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Thinking about applying for ISQua's Emerging Leader Programme?
 

Our Emerging Leader for 2014 was Emmanuel Aiyenigba (Nigeria). When he was presented with his Emerging Leader Certificate at the ISQua International Conference in Rio this year, he told us what it meant to him.

There's still time to apply - but applications must be received by 30th June 2015. If you have any questions, please contact Eveline Holmes.

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Awards
Conference Scholarship Recipients 2015
 
Hana Konečná, University of South Bohemia, České Budějovice, Czech Republic
Hana Konečná, University of South Bohemia, České Budějovice, Czech Republic
Each year, as part of our Offical Relations with the World Health Organization, ISQua and WHO provide Scholarships for a selection of 'leaders' from developing countries, countries with economies in transition or those who work within patient advocacy organisations. Priority was given to professionals who were relatively junior in their career and whose organisations were considered least able to afford such an opportunity. We had over 40 applicants this year and the winning 14 recipients are spread throughout the five WHO regions.

The 2015 ISQua Scholarship Recipients are:
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News from our Members
New Institutional Members
 

ISQua is pleased to welcome some new Institutional Members in 2015. ISQua's membership has expanded to increase the number of Institutional Members in Austraila and our first member from Moldova and Tunisia. A short bio on each of our newest members can be found below.

Institional members also have the option to include a bio of their organisation on the ISQua Website. If you would like your organisation included, please contact Deirdre Burke with your information. 

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Layman Summaries of Published IJQHC Articles
Improving clinician-carer communication for safer hospital care: a study of the ‘TOP 5’ strategy in patients with dementia
byKaren Luxford, Anne Axam, Fiona Hasnip, John Dobrohotoff, Maureen Strudwick, Rebecca Reeve, Changhao Hou and Rosalie Viney
 

A new study indicates that around 20 minutes of conversation can greatly improve care for hospitalised patients with dementia. The research findings published in the April edition of IJQHC has shown increased carer satisfaction, reduced use of medication among patients and less falls following the use of a strategy to promote communication between clinicians and carers.

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Invited Articles
A Moment of Hesitation Became a Journey of Discovery
byJohn Byabagambi
 
John Byabagambi
In October 2013 I visited the ISQua Fellowship booth at the 30th ISQua conference in Edinburgh, Scotland. The lady managing the booth was quick to give me information and reading material about the Fellowship. Whereas I was convinced about the information and really did want to sign up for the Fellowship, I was a little hesitant because of the fee. Nonetheless, the 20% discount for registering at the time of the offer was hard to resist, so I signed up.
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A Practical Guide for Large-Scale Improvement Projects Using Ghana’s Project Fives Alive!
bySodzi Sodzi-Tettey (MD, MPH, FISQua) Senior Technical Director, IHI, Africa / Director, Project Fives Alive!
 
Sodzi Sodzi-Tettey (MD, MPH, FISQua)
Sodzi Sodzi-Tettey (MD, MPH, FISQua)

If Project Fives Alive! (PFA!), the partnership between the Institute for Healthcare Improvement (US) and the National Catholic Health Service (Ghana), had benefited from a practical and easy-to-read manual eight years ago that systematically documented what works (Key Success Factors), likely pitfalls (Key Challenges), and useful lessons (Recommendations), what difference would it have made? 

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Articles of Interest from Around the World
Partnerships for Safer Health Service Delivery – Evaluation of WHO African Partnerships for Patient Safety 2009-2015
 

This report is the culmination of the African Partnerships for Patient Safety (APPS) six-year journey and describes the emerging impact APPS has had on the safety and strengthening of healthcare service delivery in hospitals across the Region of Africa and beyond.

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Alcohol Based Handrub now on WHO Model List of Essential Medicines
 

WHO has published the new edition of its Model List of Essential Medicines. This new list includes alcohol based hand rub (ABHR), describing the constituent solutions recommended in the WHO Guidelines on hand hygiene in health care (2009). The move opens the way to improve access to life saving, inexpensive hand rub solutions that show clear benefits for patients and health workers alike, and could have an enormous public health impact globally.

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Forthcoming Events
IFIC 3rd World Congress on Integrated Care
 
The International Foundation of Integrated Care (IFIC), in partnership with The Secretaria de la Salud Mexicana, the National College for Especialist on Integrated Medicine (CONAEMI) and the University of Anahuac, presents the 3rd World Congress on Integrated Care and the 8th National Congress of Integrated Medicine “Co-producing High Quality People-Centered Integrated Care for ALL” to take place in Mexico City, 19-21 November 2015.
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Organization for Excellence in Health (OES) 24th International Forum
24th - 26th June 2015, Bogota, Colombia
 
Quality Assurance in Health: A Possible Dream

Twelve years after the entry of the Obligatory System for Quality Assurance in Health (SOGCS) in Colombia, the Organization for Excellence in Health (OES) has decided to dedicate the twenty-fourth annual forum in 2015 to review achievements, obstacles, identification of national and international successful experiences in order to propose, if appropriate, new forms of quality assurance in health in the country.
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